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Return Policy

RETURN POLICY

We accept eligible returns within 14 business days of purchase for store credit! (excludes shipping cost)

If in the event you are not satisfied with your purchase and would like to initiate a return we ask that you please email us at [email protected] or call us at +1-808-378-4733, so that we may insure that your items are eligible for return. 

ALL INTIMATES, BEAUTY PRODUCTS, JEWELRY AND SALE ITEMS ARE FINAL. 

We do not refund shipping charges.

All returns require proof of purchase receipt and items must be unused and undamaged with its original hang tag. If items do not meet this standard, refund will not be applied.

LOST OR STOLEN PACKAGES

Alakoko is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.  Upon inquiry, Alakoko will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

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